Privacy policy

Last Updated: May 13, 2026

Welcome to Healyfix. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how Healyfix ("we", "us", or "our") collects, uses, processes, and shares your personal information when you visit our website, use our services, or make a purchase from our store (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Personal Information We Collect When you interact with our Services, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases.

  • Contact & Account Information: Your name, billing address, shipping address, email address, phone number, and account credentials.

  • Payment Information: Credit/debit card numbers, and other secure payment details. (Note: All payment data is encrypted and securely processed by our certified payment gateways, such as Verifone/2Checkout or PayPal. We do not store your full credit card numbers on our servers).

  • Commercial Information: Details about products you viewed, added to your cart, purchased, or returned.

  • Device & Usage Information: IP address, browser type, time zone, cookies, log files, web beacons, and how you interact with our website.

  • Customer Support Data: Any information you provide when communicating with our team.

2. How We Use Your Information We use your personal information to provide a premium, secure, and tailored experience. Specifically, we use your data to:

  • Process your payments securely and fulfill your orders (including providing invoices and shipping updates).

  • Screen our orders for potential risk or fraud (a critical security step for our mutual protection).

  • Communicate with you regarding your order, customer support inquiries, or returns.

  • Optimize and improve our website functionality and user experience.

  • Provide you with targeted marketing and promotional offers (only if you have opted in).

3. Sharing Your Personal Information We do not sell your personal information. We only share it with trusted third parties to help us provide our Services to you safely and efficiently:

  • Service Providers: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Logistics & Fulfillment: We share necessary shipping details with our fulfillment partners and postal services to deliver your products.

  • Payment Processors: We share transaction data with our secure payment gateways (e.g., Verifone/2Checkout) to process your payments safely and prevent fraud.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track the activity on our Service and store certain information to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website (such as adding items to the cart).

5. Data Retention & Security We implement industry-standard security measures, including SSL encryption, to protect your personal data. When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights (Including Australian Privacy Principles) Depending on your location, you have specific rights regarding your personal information. For our customers in Australia, we adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete data.

  • Erasure / Deletion: Request that we delete your personal information (subject to certain legal exceptions).

  • Opt-Out: Unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact our Support Team at [support@healyfix.com].

7. International Data Transfers Our store is hosted on Shopify, which means your data may be transferred, stored, and processed outside of your home country (e.g., in the United States or Canada). We ensure that all international data transfers comply with applicable data protection laws to keep your information secure.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

9. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:

Healyfix Support Team Email: [support@healyfix.com] Address: 43-45 Luka Asatiani Street, Batumi, 6010, Georgia